Privacy Policy

Your trust matters. This page explains our practices in clear language and shows how data moves through its lifecycle: collection → use → storage → deletion.

Contact
[email protected]
Phone
+1 (415) 550-1298
Last updated
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1. Information we collect

We collect account details (name, email), course progress, and limited device data used for analytics (pages visited, approximate duration, and high-level device/browser characteristics).

  • Account data: name, email, optional profile fields you provide.
  • Learning data: lesson completion, progress state, preferences.
  • Support data: messages you send to support and related metadata.
  • Technical & analytics: basic logs and cookie preferences needed to run and improve the service.

2. How we use information

We use data to provide courses, personalize learning paths, deliver support, improve content, and communicate updates you opt in to receive.

Purpose-by-purpose breakdown
Provide service
Create/maintain your account, deliver lessons, save progress.
Support
Respond to requests, troubleshoot, and resolve issues.
Improve quality
Analyze aggregated usage to improve UX and course content.
Communications
Send operational notices and updates you opt in to receive.

3. Cookies

We use strictly necessary cookies for session and optional analytics cookies that you may disable via the cookie banner. Your cookie choices are stored in your browser to remember your preference.

Cookie preferences
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4. Data retention

We keep data only as long as needed for the purposes described, unless a longer period is required by law or legitimate business needs (for example, security and fraud prevention).

  • Account data: retained while your account is active.
  • Course progress: retained to maintain your learning history.
  • Support messages: retained up to 24 months.
How deletion works

When you request deletion, we verify the request, then remove or anonymize data tied to your identity where feasible. Some information may remain in backups for a limited time; access is restricted and those backups are rotated and overwritten on a schedule.

We may retain minimal records where required to comply with legal obligations or to prevent fraud and abuse.

5. Your choices

You may request access, correction, or deletion of your data. Contact: [email protected].